Policies
Cancellation Policy
An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.
Complaints
Any complaints about items or the seller should be submitted to our email.
Please email: thelashstandard@gmail.com
There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.
Legalities
The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.
Any dispute arising out of such use of the website is subject to the laws of the site owner's state.
These billing terms and conditions are subject to change.
Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.
Return Policy
You may return most new, unopened products within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If it is not our error, customer will need to pay for the return shipping cost. NO REFUNDS ON OPENED PRODUCTS, NO EXCEPTIONS.
NO EXCHANGES.
If your order is missing an item you must contact us within 72 hours of receipt of your package. Customers waiting beyond this time frame will not qualify for reimbursement or exchange.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
For return authorization if you meet the above criteria, please email us at
Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.
Payment
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, Discover, and American Express.
Shipping Policies
Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.